Pizza chain becomes latest restaurant to change its policy following a union campaign against the practice

Pizza Express has become the latest restaurant chain to reverse its policy of taking a cut from tips to waiting staff after a union campaign and a backlash from customers.

Waiters called for public support after revealing the 430-branch chain was keeping 8p out of every £1 of tips paid by card, earning the company an estimated £1m a year from what it called an admin fee, according to Unite, the union representing the waiting staff.

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Source: The Guardian Circular Economy RSS